General practice transparency notice for GPES data for pandemic planning and research (COVID-19)

 Information for patients explaining how your data is being processed to support vital coronavirus (COVID-19) planning and research Click here...

Changes to procedure during the coronavirus (COVID-19) outbreak


If you think you have coronavirus please use the online 111 service. If you are so breathless that you are unable to speak more than a few words please call 999


Your GP services will be run differently during the current Coronavirus pandemic. This is to protect patients and staff at a time when we have all been advised by the government to stay at home.


Health & Beyond will continue to provide medical care for our patients but this will be done in a different way to before.


If you need treatment or advice from a GP or a member of our clinical team you will need to phone the number of your usual site. You will then be booked in for a telephone consultation.


We are offering face to face appointments but only after you have spoken to a health care professional.


Health & Beyond has 10 sites in the South-East of Wolverhampton. To protect both patients and staff our sites differ in their functions. We have created the following zones:



What staff work in this zone?

What is this zone for?


Non-clinical staff

Administrative work

Green zone


Clinical area for remote



consultations (telephone/video




Amber zone

GPs, Nurses, Midwives and

A clinical area for essential face


other health care professionals

to face appointments suitable



for patients with no symptoms



of Covid-19

Red zone

GP, receptionist

A clinical area for essential face


(Other clinicians if needed)

to face appointments suitable



for patients who MAY have



Covid-19 and need to be seen



by a clinician.


Information about coronavirus (COVID-19)


The NHS in Wolverhampton and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.


Advice for everyone:


Coronavirus (COVID-19): what you need to do







You can spread the virus even if you don’t have symptoms.




What to do if you need medical help


If you need medical help for any reason, do not go to places like a GP surgery, pharmacy or hospital.


If you have symptoms of coronavirus (a high temperature or a new, continuous cough), use the 111 coronavirus service.


If you need help or advice not related to coronavirus: