Appointments

NHS App

To Request an Urgent Appointment

  • Phone us Monday to Friday, from 8am (Please Check Closing times on Contact Page)
  • Visit the surgery and speak with a receptionist. We are open Monday to Friday, 8am to 6.30pm

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse, or health professional to help you.

While we cannot guarantee a specific doctor or time, we will do our best to accommodate you on the day.

We have priority on the day appointments for children who are unwell and a full range of nursing services.

To Request a Routine Appointment

  • Phone us Monday to Friday, 8am to 6.30pm
  • Visit the surgery and speak with a receptionist. We are open Monday to Friday, 8am to 6.30pm
  • Use the NHS App to book a screening test or vaccination

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

We offer appointments before or after core work hours as well as booking of routine appointments up to 8 weeks in advance. 

Your Appointment

However you choose to contact us we may offer you a consultation:

  • By phone
  • Face to face at the surgery
  • On a video call
  • By text or email

Appointments by phone, video call or by text or email can be more flexible and often means the doctor or nurse can help you sooner.

Cancelling or Changing an Appointment

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the appointment to someone else.

You can cancel by replying “cancel” to your text message reminder, online, or by phone.

Home Visits

We encourage where possible, all our patients to attend the surgery to see a doctor.  Home visits are only for patients who are housebound, terminally ill or frail and there is a medical need. Transportation issues are not a reason for a home visit.

Please ring the surgery before 11:00am to book same day home visits.  Requests made after this time will be made on the following working day.

Please provide as much information as you can to our reception team and ensure that your contact details are up to date. 

Please note there is no guarantee that a specific doctor will visit you at home and the time is determined by clinical workload and urgency of request.

If you Need Help When we are Closed

If you need medical help now, use NHS 111 online (111.nhs.uk) or call 111.

111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Evening, Weekend and Bank Holiday appointments

Please see Wolverhampton Care Collaborative (WCC) our Primary Care Network website for extended opening hours across the practices for appointments available to you. Appointments are bookable in advance through your Surgery or on the day during the opening times for the extended hours with your surgery.

If you need help with your appointment

Please tell us:

  • If there’s a specific doctor, nurse or other health professional you would prefer to respond
  • If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • If you need an interpreter
  • If you have any other access or communication needs

Online Consultation